Old Market is a new shopping and leisure development in the heart of the historic city of Hereford. This was the first major retail development in Hereford for over 25 years. Built on the original Cattle Market, it had been designed to reflect the unique city of Hereford with its rich history and fantastic architecture. We were tasked with creating the brand from scratch, a logo, identity and advertising/marketing campaign for launches and beyond, key to this was that we didn’t exclude the city centre.
We created a campaign idea using ‘is Hereford’, this was to announce that Old Market had arrived but it’s inclusive to the city itself. Heavy weight advertising in key cities within the catchment created awareness about Hereford as a destination, with dedicated adverts around key categories including fashion, food & leisure and a great day out.
The campaign built to a peak at the August bank holiday weekend, with a four-day programme of entertainment at Old Market. We partnered with Flavours of Hereford Food Festival capitalizing on an additional 30,000 customers to the city as well as aligning ourselves with the local community.
The exit survey conducted 3-weeks after the celebration showed catchment penetration was 72% v 77% of CACI’s predicted model, a formidable result. We had also acquired customers from our 3 Acorn groups targeted. The 4-day celebration delivered an average of 13% increase on footfall. We exceeded our social media likes and followers by 100%.
The campaign idea continues to run and evolve across the retail calendar and has been adapted cost effectively for Christmas.
"Original and inspired ideas that always hit the nail on the head. Mickie and his team have provided me with resilient pieces of work that I can use time and time again. I wouldn’t hesitate to recommend Katswhiskers! "
"I’ve worked with Mickie for over 11 years. Katswhiskers have done an excellent job but in particular their creativity has stretched our thinking. "
"Unfailingly creative and energetic but also commercially realistic, they have delivered stunningly original and effective designs. We are very exacting client and Katswhiskers has risen to our demands and exceeded our expectations in every case. "
"Katswhiskers redesigned our brand identity and website. Apart from excellent design, they delivered what they promised on time and on budget, maintaining good humour and professionalism throughout."
"Katswhiskers have developed exceptionally creative campaigns which exactly meet our strategic objectives, they consistently get it right. "